Solution 3: Test your Xbox Live connection
If you've previously been able to connect to Xbox Live using your current console and network setup, but you can't connect now, try the testing your Xbox Live connection.
If you're unable to connect to Xbox Live, the first step is to run the network connection test on your Xbox One console to see what's causing the problem. Here's how:
- Press the Xbox button to open the guide.
- Select Settings.
- Select All settings.
- Select Network.
- On the right side of the Network Settings screen, select Test network connection.
If you can't connect to Xbox Live, the test will show you where in the connection process the error occurs. It'll also tell you what type of error it is. Make a note of this information, and then go to the Xbox One Network Connection Error Solution to resolve the problem.
Solution 4: Cancel and redownload the app or game
Step 1: Cancel the download
It's easy to cancel your current download. Here's how:
Xbox One says not enough space when updating games Mini Spy. But you can't use it. Xbox One says not enough space when updating games.
- To return to the Home screen, press the Xbox button to open the guide, and then select Home.
- On Home, move right and select My games & apps > Games, then go to the Ready to install tab. Select Queue.
- Highlight the active download or installation.
Note Active downloads appear with a progress bar along the bottom of the game or app's tile. - Press the Menu button on your Xbox One controller.
- Select Cancel.
Xbox Can't Download Gamer Profile
Step 2: Redownload your game or app
To download the game or app again, search for the title in Microsoft Store on Xbox One, select it, and then select Install. You can also redownload your content by going to My games & apps > Games, then going to the Ready to install tab.